Your Ultimate Travel Agency Management Cloud Travel Agency Management Cloud Based System
Transform Your Business With Our Suite Of Powerful Travel operating System Transform Your Business With Our Suite Of Powerful Travel operating System

Financial Management System
Track your business with comprehensive accounting and BI reports, including invoicing, statements, sales analysis, bank reconciliations, trial balances, report generation, inventory management, and oversight of suppliers and business clients.
Travel ERP system
Manage private and business customers, suppliers, specific customer categories, packages, hotel room inventory, flights, additional services and automatically export documents in various formats with your agency’s logo and information.
Cloud-based
Accessible 24/7 from anywhere in the world, we provide daily backups, ensuring your client data is securely held in the cloud.
Empower Your Travel Business with eDesk: Where Innovation Meets Efficiency
Centralize all trip details into a single travel file (docket), which includes services, suppliers, invoices, travel documents, customer profiles, preferences, and integration with external distribution channels like GDS.
- Automatically apply mark-ups, commissions, and taxes, and manage refunds, reissuances, and cancellations effortlessly.
- Maintain a continuous overview of your profitability and sales.
- Automatically update exchange rates, Payment Gateway, manage discounts and exchange rate differences. Handle both B2B and B2C transactions.
- User-friendly, requiring minimal training to start managing your business within hours.

Empower Your Travel Business with eDesk: Where Innovation Meets Efficiency

Our platform automates and optimizes your workflows, saving time and reducing errors, allowing you to focus on growing your business.
- Super admins have the power to manage users, groups, and access permissions, assign tasks, and track performance, ensuring optimal productivity and control.
- Operate and control every aspect of your business seamlessly.
- Enhance team collaboration with real-time chat, and stay organized with integrated sticky notes, reminders, and event management.
- Get comprehensive reports through a single window and easily send them via email or export them in PDF or Excel format for valuable business insights and informed decision-making.
All your travel tools, just an icon away

The main window in eDesk Travel, encapsulating all features related to passengers. Create and manage services with commissions or markups in any currency, customize services based on passenger needs and preferences, generate detailed account statements and track financial transactions including invoices directly related to business client accounts, send any document from the docket, including itineraries, vouchers, invoices, receipts and more.
This icon offers a comprehensive list of all documents including invoices, receipts, trial balances, P&L statements, balance sheets and ledger statements. Additionally, you can generate detailed reports on various metrics, such as supplier performance, services, sales, profits, destinations, clerks and branches with specific dates. These reports can be exported to formats like Excel, PDF, XML and more for further analysis or record-keeping.
This icon helps create detailed profiles for business clients. with all necessary information and can help you keep track of their contact details, including addresses, phone numbers, and email addresses. The business client feature is primarily used for customers with a credit line or flexible payment methods, making accounting processes more straightforward and manageable.(B2B or B2C)
This icon is a comprehensive database of suppliers within the system. You can specify the default currency for each supplier and set the commission percentage for each service they provide. This functionality helps streamline supplier management and ensures accurate financial tracking, auditing and reporting.
This icon Provides a comprehensive account management card for suppliers, offering a detailed view of all account balances, including debit and credit transactions. It also allows users to perform various accounting operations within the same interface, such as processing payments and managing expenses from suppliers.
This icon includes all necessary configuration options, such as managing the default currency, setting document footers, and defining clearings fee. Additionally, it provides access to the license profile, allowing you to customize and manage the system according to your needs.
This icon provides comprehensive control over users in the system, allowing you to manage their permissions, profiles and logging history. It ensures that you can oversee user access and track their activity effectively. It even allows you to restrict user access to the system by setting a list of IP addresses from which they can sign in.
This icon is used to manage different types of bank deposits, including cash deposits and check deposits. It also displays the bank reconciliation report. When cash or checks are sent to the bank, a corresponding bank deposit with the total amount must be recorded to ensure that cash and bank balances remain synchronized.
This icon allows for detailed control over the creation, modification and deletion of branches and departments. Managers can assign roles and permissions to different departments and branches, customize logos for each in exported documents and emails, ensuring that each branch and department has the appropriate access to the system’s resources and maintains its unique branding.
This icon provides a window to create documents with office details to send from the system, such as cancellation terms or instructions. Remember that you can attach these documents to any file you are sending from the system, like itineraries, account statements, etc.
The "Forex Calculator" gadget: allows users to convert currency rates from one currency to another. The calculation is based on the highest exchange rate listed in the system settings.
Payment date: The "Docket's Balance" gadget shows all dockets with past due payment dates when a payment date is set within a docket.
Cancelation date: By clicking the "Switch" button will show all dockets with expired cancelation dates, according to the defined cancellation date.
Calendar: The system visually indicates (with red color) all Dockets with a start date matching the calendar date. Clicking on a date displays the corresponding docket list.
Currency rates: the system shows currency rates in relation to the system-defined local currency, presenting two columns: base and business rate.
Dockets history: clicking the "Switch" button in the currency exchange window, the system displays a list of the 20 most recent or newly opened Dockets in the Recent Dockets History.
Pricing
Feature
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Users
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Booking Management
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Travel Documents
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Automated Adjustments
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Accounting&fic Reports
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CRM Features
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Lead Managment
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Inventory Management
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Tasks, Notes & Reminders
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Supplier Management
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Commercial Clients Management
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Advanced Reporting & Stats
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Automated booking import
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Bank Deposit
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Manage accounts
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Multi-Branch/Department Support
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External accounting systems
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BSP Reconciliation
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Email & Chat
Users
Manage inquiries, create multi-product bookings, generate documentation, organize workflows, ensure quality, handle cancellations, track finances.
Create and manage travel-related documents such as itineraries,price quotation invoices, vouchers, and receipts.
Automatically apply adjustments like mark-ups, commissions, taxes, refunds, and discounts.
Generate financial reports such as Profit & Loss, Balance Sheet, Trial Balance, etc.
Manage customer relationships, including tracking interactions, booking history, and customer details.
Helps you keep track of potential customers (leads), store their contact information and other details, create price quotes for them, and easily send those quotes via email.
Manage seat availability (flight) or room availability (hotel), including group bookings.
Track tasks, set reminders, and add sticky notes for follow-ups on bookings and clients.
Track and manage accounts and payments with multiple suppliers.
accounting management for business clients/agents, handling receipts, invoices, refunds, balances and more.
Generate detailed reports and statistical analysis based on your business data including payment transactions, customer spending patterns, revenue by service type, balances, commissions, and key performance metrics for better business decisions.
After completing the booking in one of the systems that we intgrated with like GDS, TBO, you can easily transfer the passenger list, service details, and pricing information directly to the docket.
manage different types of bank deposits, including cash deposits and check deposits.
Accounting functionality with Chart of Accounts organization, Ledger Book Keeping for transaction tracking, and Journal Entry capabilities for proper financial record-keeping.
Support for managing multiple branches, departments, and teams within your business, with the ability to set custom user permissions for each organizational unit.
Data export to external accounting systems
Match and reconcile payments BSP (Billing & Settlement Plan).
Built-in communication tools, including email support and internal team chat.
Starter
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1 User
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Full Booking & Docs
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Basic (P&L, Balance Sheet)
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Advanced (Client Tracking)
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Basic
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Basic
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Pro
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1 to 10 Users
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Advanced Booking & Docs
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Advanced
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Full (Client + Agent Management)
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Customizable
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Email
Enterprise
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10++ Users
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Enterprise Booking & Docs
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Advanced
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Unlimited + Custom Profiles
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Full (Flight/Hotel Rooms)
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Customizable
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Multiple Suppliers
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Customizable Reports
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Customizable
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Multiple Locations
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Customizable
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WHO WE ARE
The concept behind the system stemmed from the need for a solution that would support travel offices and agencies in their daily operations and cater to their diverse needs. The idea was to create a system that is easy to use, powerful in performance, dynamic, multi-user, and accessible at all times and from anywhere in the world. Therefore, this system was developed in collaboration and consultation with professional agents in the field.
- Our Mission is to Empower travel agents and tourism offices with an efficient user-friendly management system to optimize operations enhance customer satisfaction.
- Our Value is to become the go-to solution for travel industry professionals, revolutionizing way businesses manage their operations and deliver exceptional experiences.


Trust eDesk Travel to transform your travel agency into a high-performance powerhouse. Discover how our solution can take your business to new heights today!
- We believe that service is above all : Masfoofat Shaheen has put for itself the goal of providing excellent service to its customers and sees employees as the source of its strength, in order to give our clients personal service, by providing creative and professional solutions using the most advanced technological tools.
- Our team of experienced professionals has years of expertise in software engineering, design, development, and customer support.
Transform your travel agency into a high performance powerhouse. Discover how our solution can take your business to new heights today!
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contact us
Get in Touch
- Dubai , UAE
- +971585431299
- info@edesk.travel